Frequently Asked Questions

What is the Crowe Horwath LLP Alumni Network?

The Crowe Horwath LLP Alumni network was created to help current and former Crowe colleagues renew or strengthen relationships, make new connections, expand their professional networks and discuss business-related and industry topics.

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Who is eligible to join the network?

Active and former Crowe employees and interns are eligible to join the network. Individuals hired on a temporary basis or engaged as contractors are ineligible to join the network.  

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How do I contact Crowe Horwath LLP Alumni Network support:

  • Email:  alumni@crowehorwath.com
  • Mail:        
    Crowe Horwath LLP Alumni Network
    330 East Jefferson Boulevard
    South Bend, IN 46624

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Who do I contact about payroll, W2’s, benefits or the retirement plan?

  • For insurance plan questions, please contact Benefits@crowehorwath.com.
  • Questions about payroll or W2’s should be sent to Payroll@crowehorwath.com
  • For information or questions regarding the retirement plan, contact Vanguard Customer Service. 800-523-1188 or visit the Vanguard website.  www.vanguard.com.   Crowe’s plan ID number is 091521.

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How can I get a record of my CPE credit?

To request a copy of your CPE transcript, contact cpe.compliance@crowehorwath.com 

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How do I make my profile visible or invisible to other members of the alumni network?

  • When you first register as a member of the alumni network, your profile, by default, is visible to all members of the network.  However, you can control visibility to each section of your profile.   
  • To change visibility options, open your profile.  Click “Edit” on the section of your profile you would like to change.  Next to the word “Privacy” you will find a drop-down list of privacy options.  
  • The “Members” option will give all members of the alumni network the ability to see the information within that section of your profile. 
  • “Contacts” will allow only those network members you have selected as your contacts to see your information.  
  • “Only Me” means only you and site administrators will be able to see the information within that section of your profile.

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Why can’t I find someone’s name in the alumni directory?

You  may not be able to find a former colleague in the member directory for the following reasons:

  • The individual has not registered or joined the network, or
  • The individual has chosen to keep his/her profile private.
  • If you know his/her email address, please contact them directly and invite them to join the network.  If they are a member, ask them to become a contact and to adjust their privacy settings to give visibility to their contacts.

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How do I browse the list of members?

1. Click Directory
2. Use keyword or Advanced Search and click search icon
3. Sort by Last Name, First Name, and Current Company
4. Show the number of results by selecting number from drop down
5. To jump forward or backward in results use the First page, Fast Backward, Previous page or Next page, Fast Forward, and Last page.

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How do I tag myself with keywords?

1. Click Profile
2. In the Keywords Section, click the "Add keywords" link
3. To enter multiple keywords, use a comma and a space after each word
4. To enter multiple words into a key phrase use only spaces in between words
5. Click Save.

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What web browsers does the site support?

Internet Explorer 9/8/7
Firefox
Chrome
Mac Safari 6/5

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How do I edit my profile?

1. Click Profile
2. Click Edit for the area you wish to edit
3. Edit accordingly
4. Click Save.

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What do I do if I have forgotten my password?

1. Click the "Reset Password?"  link in the Member Login section on the logged-out landing page
2. On the Reset Password page enter your primary e-mail address and enter the graphic code displayed below the email field
3. Click Send New Password
4. A login link will be sent to the primary e-mail address associated with your account.  This link will be valid for only 48 hours. 
5. Click the link to create a new password.

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How do I leave notes for other members and comment on those notes?

1. Firstly, you must be a mutual contact with that particular member.  To become a contact with a member, search for the member in the Directory and click "Add to Contacts" link for their listing.  They must approve this request before you become contacts.
2. Select the member's profile by checking the box for "Search only my contacts" in the Directory Advanced Search and clicking Search at the bottom
3. Enter your message in the notes box located in the left hand column
4. Click Post.

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How do I view the list of my contacts?

1. Click Directory > Advanced Search > Check the box for "Search only my contacts" > Click Search

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How do I view a contact's profile?

1. Click Directory > Advanced Search > Check the box for "Search only my contacts" > Click Search
2. Click on the member's name to view his or her profile.

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How do I delete a contact from the list?

1. Click Directory > Advanced Search > Check the box for "Search only my contacts" > Click Search
2. Click Delete for specified member.

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How do I change my display name?

1. At the upper right dropdown and beneath your name, select My Settings
2. Edit your name under the User Detail section
3. Click Save.

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How do I send a message to a contact?

1. Click Directory > Advanced Search > Check the box for "Search only my contacts" > Click Search
2. Click the Send a Message link to the right of the member's name in the list view.

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How do I add a contact?

1. In the Directory list view, click the Add to Contacts link for the member you wish to connect with.  A connection request will be sent to that member for his or her approval. After the member has approved the connection request, he or she will show up under your contacts.

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How do I use basic and advanced search?

1. Basic Search
  a) Enter a name, description or keyword in the main search box
  b) Click search icon.

2. Advanced Search
  a) Click "Advanced Search" in the bottom right hand corner of the search box
  b) Use any of the search fields by entering your search criteria
  c) Click Search at the bottom.

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